People Specialist

Job description

Media fragmentation, changing consumer behavior, the rise of search and social, and the need to avoid commoditization is transforming the practice of Marketing & Communications. As a People Specialist at Quietly, you will run the People function and support our team that helps the world’s leading brands earn attention, instead of simply paying to interrupt.

Working in collaboration with the senior leadership team and people managers, the newly created position of People Specialist reports to the COO and provides hands-on HR, recruiting and people support for our team of over 25 full time staff and network of contractors.

You’ll bring experience from a tech/creative company or marketing/PR agency where you have run the HR function and run, iterated on and helped build programs from the ground up such as continuous performance, OKR/goals management, total compensation, benefits, employee recognition and recruitment. You’re fully versed on new HR trends and technology, and have a track record of utilizing data and analytics to inform your approach.

You are looking for the next big challenge, and like us, you have no small plans.

This is a full-time opportunity offering a competitive base salary, 3-weeks vacation, benefits package, gym access, and working from our converted two-storey apartment-office in the heart of historic Gastown. If these values resonate, we’d love to hear from you.

About the company: Quietly is an award-winning, full-service content marketing agency, working across the entire lifecycle of content, from discovery and strategy to production and distribution. Quietly partners with category leaders such as Adobe, Dell Technologies, Herschel, MEC, Sotheby’s International Realty and Slack to understand how content drives their business, devising strategies and executing along the way. Quietly is data-driven to our core, developing technology in-house, as well as stand alone products like Insights.


  • Coach, guide and support people leaders on people practices such as performance, career development and employee relations
  • Become the subject matter expert in and administrator of our HR tech stack including a goals management and professional development platform (Lattice), HRIS (Humi), ATS (Recruitee)
  • Work alongside our broker and COO to administer and improve on benefits policies and programs including renewals and utilization reporting
  • Process HR documentation including offer letters, employment/contract agreements and addendums including the management and organization of all HR data on Google Drive
  • Update and maintain our Handbook and Policies
  • Facilitate the onboarding and offboarding process from new hire orientation to exit interviews
  • Support the rollout of our continuous performance program
  • Drive all recruitment activity including agency management, marketing/posting via social, phone screening, interviewing and moving candidates through our workflow while delivering an industry-leading experience
  • Work alongside our Operations Coordinator and oversee the setup and configuration Quietly HQ, including tenant management.
  • Contribute to and help facilitate our quarterly Town Halls, Leadership team, weekly standup, and Qulture Qrew meetings.
  • Oversee Quietly’s approach to health, safety, community and environment as we work towards our BCorp in 2020.
  • Work alongside the senior leadership team to facilitate our annual performance and compensation review cycles
  • Administer, provide insights on and recommendations from our bi-annual team member survey
  • Maintain and build knowledge of trends and standard practices on the HR discipline to proactively examine and suggest improvements to culture, practices and policies
  • Collaborate with our CEO and COO and to create and deliver other strategic HR initiatives including research & recommendation, ownership & participation and implementation & maintenance


  • An experienced HR Business Partner, Generalist or Manager who has driven an end-to-end HR function and set the tone for culture at progressive organizations.
  • Proven track record of coaching, creating trust and maintaining relationships at all levels.
  • You are resourceful and will roll up your sleeves to make things happen in ambiguous situations
  • You care about communication. Written or verbal, people know what you want, what you mean or what you’re asking for.
  • You lead with curiosity and strive to consider all angles when making a decision, recommendation or crafting communications.
  • Ability to advocate for the team and challenge senior leadership when required with tact and respect
  • You thrive in an entrepreneurial and fast-paced environment.
  • The idea of organization and change management excites you.

Sound like a challenge you’re up for? Apply now with both a resume and cover letter to be considered. Please note that only qualified applicants will be contacted.